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Under Data Protection Regulations, we are required to have a Privacy Policy and make it accessible to you, our users. This privacy policy sets out how Compassionate Cuppa CIC uses and protects any information that you disclose when you use our website or service. Compassionate Cuppa CIC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this policy.

 

We may collect the following information:
Name, Address, Email, Phone Number, Health Issues, Areas of Support, Other Organisations/Persons contact details who are connected to you in some way and how they are connected to you.

 

What we do with the information
Internal record keeping and reference. We may use the information to improve our products and services. We may share the information you have provided with other organisations you are connected with in the course of providing you with our service. We may periodically send promotional emails about events, other services or products, special offers or other information which we think you may find interesting using the contact details you have provided. You can opt out of these communications at any time.

 

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.

 

How we use cookies (for information provided from our website)
A cookie is a small file which is placed on your computer’s hard drive, which analyses web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Disclaimer:
The information contained in this website is for general information purposes only.
The information is provided by Compassionate Cuppa CIC and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
Any reliance you place on such information is therefore strictly at your own risk. We cannot be held liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

 

Resolving Complaints
If you have any concerns about the way Compassionate Cuppa CIC is handling your Personal Information, please let us know immediately.

Please email: contact@compassionatecuppa.co.uk

 

Contacting the Regulator

If you feel that your information or data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113.

Or go online to www.ico.org.uk/concerns (please note we can’t be responsible for the content of external websites).  If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.